Compliance & Security
Protecting Your Clients' Businesses
Store.icu is committed to maintaining the highest standards of security and regulatory compliance. This page outlines our comprehensive security measures and compliance certifications to help partners address client concerns and meet their obligations.
Security Framework
Infrastructure Security
Our platform is built on a secure foundation:
- Cloud Infrastructure: Hosted on AWS with SOC 2, ISO 27001, and PCI DSS certified data centers
- Network Security: Multi-layered firewall protection, intrusion detection, and DDoS mitigation
- Data Isolation: Complete segregation between client stores and data
- Encryption: All data encrypted at rest (AES-256) and in transit (TLS 1.3)
- Redundancy: Geographic redundancy with 99.99% uptime SLA
- Monitoring: 24/7/365 infrastructure monitoring with automated alerts
Application Security
The Store.icu platform implements rigorous security practices:
- Secure Development: OWASP-aligned secure coding practices
- Security Testing: Regular penetration testing by independent security firms
- Vulnerability Management: Continuous scanning and remediation program
- Authentication: Multi-factor authentication, role-based access control, and session management
- API Security: Rate limiting, token authentication, and request validation
- Content Security Policy: Protection against XSS and code injection attacks
- Regular Updates: Scheduled security patches with zero-downtime deployment
Data Security
Protecting sensitive information is paramount:
- Data Classification: Tiered data classification system with appropriate controls
- PCI Compliance: Secure handling of payment card information
- Data Minimization: Collection of only necessary customer data
- Secure Deletion: Compliant data removal processes
- Backup Security: Encrypted, access-controlled backup systems
- Third-party Validation: Regular security audits and assessments
Compliance Certifications
Store.icu maintains the following certifications and compliance standards:
Payment Security
| Certification | Details | Renewal Cycle |
|---|---|---|
| PCI DSS Level 1 | The highest level of Payment Card Industry compliance | Annual certification |
| 3D Secure 2.0 | Advanced authentication for payment processing | Continuous compliance |
| GDPR Payment Processing | Compliant handling of EU payment data | Ongoing assessment |
Data Protection
| Certification | Details | Renewal Cycle |
|---|---|---|
| ISO 27001 | Information security management system | Annual surveillance, 3-year recertification |
| SOC 2 Type II | Controls for security, availability, and confidentiality | Annual audit |
| GDPR Compliance | European data protection requirements | Continuous compliance |
| CCPA Compliance | California Consumer Privacy Act | Continuous compliance |
Industry Standards
| Certification | Details | Renewal Cycle |
|---|---|---|
| WCAG 2.1 AA | Web accessibility standards | Quarterly assessment |
| ISO 9001 | Quality management systems | Annual surveillance, 3-year recertification |
| Cloud Security Alliance STAR | Cloud security assurance | Annual certification |
Regulatory Compliance
Global Privacy Regulations
Store.icu helps merchants comply with privacy laws worldwide:
GDPR (European Union)
Built-in tools to support compliance:
- Data subject request management
- Consent management
- Right to be forgotten automation
- Data portability exports
- Processing records
- Sub-processor management
- Impact assessment tools
CCPA/CPRA (California)
Features supporting California regulations:
- Consumer data request handling
- "Do Not Sell My Info" implementation
- Privacy policy generation
- Opt-out preference management
- Data inventory and mapping
- Vendor assessment tools
LGPD (Brazil)
Compliance tools for Brazilian law:
- Brazilian Portuguese consent templates
- Data subject rights management
- Cross-border transfer documentation
- Data Protection Officer assignment
PIPEDA (Canada)
Canadian privacy compliance features:
- Consent and transparency tools
- Individual access request management
- Breach notification protocol
- Privacy policy templates
Industry-Specific Regulations
Specialized compliance for industry verticals:
Healthcare (HIPAA)
For health-related merchants:
- Business Associate Agreement
- PHI handling guidelines
- Limited data set controls
- Security Rule compliance features
Finance (GLBA, SOX)
For financial services clients:
- Financial privacy notices
- Safeguards for financial data
- Audit trail capabilities
- Record retention controls
Children's Privacy (COPPA)
For merchants targeting young audiences:
- Parental consent mechanisms
- Age verification tools
- Limited information collection controls
- Safe harbor policy compliance
Security Tools for Merchants
Client-facing security features:
Authentication & Access
- Multi-factor authentication
- Role-based access controls
- IP-based access restrictions
- Login attempt monitoring
- Session timeout controls
- Password policy enforcement
- Single Sign-On integration
Fraud Prevention
- Real-time fraud detection
- Suspicious order flagging
- Velocity checks
- Address verification
- Risk scoring algorithms
- Manual review queues
- IP and device fingerprinting
Data Protection
- Customer data anonymization
- PCI-compliant credit card handling
- Personally Identifiable Information (PII) protection
- Data retention policy management
- Field-level encryption for sensitive data
Partner Security Responsibilities
As a partner, you share responsibility for security:
Partner Account Security
Your responsibilities include:
- Using strong, unique passwords
- Enabling multi-factor authentication
- Secure storage of client credentials
- Limiting access to authorized personnel
- Reporting suspicious activities
- Regular security training for your team
Client Implementation Security
When implementing client stores:
- Follow security best practices
- Use HTTPS for all external resources
- Implement proper authentication in custom code
- Validate all form inputs
- Follow the principle of least privilege
- Use Store.icu's security APIs correctly
Third-Party Integration Security
When connecting external services:
- Verify security credentials of integration partners
- Use OAuth 2.0 wherever available
- Regularly audit authorized integrations
- Remove unused or deprecated connections
- Monitor integration access patterns
Security Incident Management
Our approach to handling security incidents:
Incident Response Process
- Detection: Advanced monitoring for early identification
- Classification: Impact assessment and prioritization
- Containment: Rapid isolation of affected systems
- Remediation: Resolution of the underlying issue
- Recovery: Restoration of normal operations
- Post-Incident Analysis: Comprehensive review and process improvement
Partner Communication
During a security incident:
- Timely notifications through the Partner Portal
- Impact assessment updates
- Remediation status reports
- Recommended partner actions
- Post-incident summary and lessons learned
Client Communication Support
We provide:
- Communication templates for different incident types
- Guidance on client notification requirements
- Regulatory disclosure assistance
- Client-facing Q&A documents
Security Documentation
Available security resources:
For Partners
- Security Implementation Guide
- Security Best Practices
- Incident Response Playbook
- Third-Party Risk Assessment Template
For Clients
Partner-shareable resources:
Compliance Support Program
Resources to help partners meet compliance requirements:
Documentation and Templates
- Data Processing Agreements
- Standard Contractual Clauses
- GDPR Article 30 Records
- Risk Assessment Templates
- Breach Notification Procedures
- Client-facing Privacy Policies
Compliance Tools
- Data Mapping Wizard
- Cookie Consent Manager
- Privacy Policy Generator
- Subject Rights Request Handling
- Compliance Audit Checklists
- Regulatory Update Alerts
Security Updates and Vulnerability Management
Staying ahead of emerging threats:
Vulnerability Handling
- Responsible disclosure program
- Regular vulnerability scans
- Prioritized remediation based on risk
- Automated patching for critical systems
- Emergency response for zero-day threats
Partner Communication
- Security bulletin notifications
- Advanced notice of security updates
- Vulnerability impact assessments
- Recommended mitigation strategies
Penetration Testing
Regular security validation:
Testing Program
- Quarterly platform penetration testing
- Annual comprehensive security assessment
- Continuous automated security scanning
- Third-party red team exercises
- Bug bounty program
Results Sharing
- Executive summary for partners
- Certification of testing
- Remediation status transparency
- Ongoing security posture reporting
Security Training for Partners
Education to enhance security awareness:
Training Resources
- Security Fundamentals Certification
- Secure Development Practices
- Client Data Protection Training
- Social Engineering Awareness
- Incident Response Procedures
Certification Program
Partners can earn Store.icu Security Specialist certification through:
- Completing required security courses
- Passing practical security assessments
- Demonstrating implementation of security best practices
- Participating in security workshops
Requesting Security Information
For detailed security information:
- Security Documentation: Available in the Partner Portal
- Compliance Certificates: Download from Compliance Center
- Client-specific Questions: Submit through the security request form
- Security Concerns: Contact security-team@store.icu
- Emergency Issues: Use the security hotline: +1-888-SECURE-ICU
GDPR Data Processing Addendum
All partners must sign our Data Processing Addendum (DPA):
- DPA Purpose: Defines data processing responsibilities and obligations
- Coverage: Includes Standard Contractual Clauses for international transfers
- Process: Electronic signature through Partner Portal
- Updates: Annual review and update process
- Client DPAs: Template for partner-client agreements
Download the Partner DPA Template.
Future Compliance Roadmap
Upcoming security and compliance enhancements:
- Advanced fraud detection system (Q3 2025)
- Enhanced encryption for highly sensitive data (Q4 2025)
- Additional regional compliance frameworks (Ongoing)
- Expanded compliance automation tools (2026)
- Enhanced security analytics dashboard (Q2 2025)
Stay informed about upcoming changes through our quarterly compliance newsletter.